One of the biggest challenges for Learning and Development teams is to develop, deploy and maintain learning content that is relevant, accessible and engaging. Learning experience platforms (LXPs) offer a solution.
Barrier-free access to learning – the LXP
The LXP is what the learning management system (LMS) should have been. According to the industry analyst Josh Bersin, the LXP represents the new world of corporate learning. Think about how Netflix disrupted movie distribution and impacted viewing habits, and you’ll understand the potential. Combining a learning platform with easy to consume, engaging and high impact digital content, the LXP has no barriers to access.
An LXP's content is designed to be as easy to consume as any online content and the apps we use at home. The LXP is a new way of thinking rather than a new LMS; no more being forced to learn in just one way or waiting to be assigned content by a manager.
Acquiring an LMS was a lengthy and complex process: you bought an LMS (an expensive purchase), then added your content on top (at an additional cost). Also – when buying an LMS, an organisation typically over-bought – paying for features it would never use. Not so with the LXP, as we shall see.
We want more from workplace learning
We know from research that staff are happy to leave behind expert-led formal courses and want to share their knowledge with colleagues. If we want our staff to embrace the future, then we must provide better learning tools.
How people prefer to learn in the workplace:
The evolution of technology for workplace learning
Most medium-to-large sized organisations have traditionally used LMSs to manage workplace learning. But 58% of companies are dissatisfied with their LMS, citing issues such as a narrow range of learning formats, and a clunky, boring user experience (UX).
In truth, the traditional LMS experience reflects what we often think about workplace learning: based on formal courses written or taught by experts – once-off learning that’s long, text heavy and offers little engagement. This long-form content has been sending your staff to sleep for many years!
How we do business has changed and how we support and develop our staff has to change, as well
We must respond to these challenges:
- The engagement crisis – employee engagement worldwide is still low and this has a direct impact on productivity. Learning platforms need to be accessible anytime, anywhere and on any device.
- Time to learn – we have less time to learn per week than ten or even just five years ago. Learning content needs to be delivered in manageable pieces.
- The half-life of skills and knowledge – what we know goes out of date much more quickly now. Content should be consistently updated.
- The experience benchmark – we are familiar with great user experiences from our smart devices and tech outside of the workplace. The learner experience should be comparable with the UX that learners enjoy on platforms at home.
According to LinkedIn learning research, nearly 60% of staff join companies for better career paths or more opportunities, and over 55% of organisations struggle to hold onto high potential or top performing staff. The good news is that the LXP helps address these challenges by making it easy for your staff to learn in the ways that suit them best.
An intelligent learning platform like Percipio provides a ‘setup and go’ approach to a wealth of content that is personalised to the learner’s specific needs, engaging, high quality and curated by experts.
LXPs: THEIR FEATURES THAT MAKE A DIFFERENCE
Self-service learning: make it easy for staff to find the content they need, at any time. Learn more about self-directed learning here.
Content expansion: add your own content, such as links to external resources along with SCORM and xAPI content, in an agile content tool.
Open ecosystem: connect your LXP to other enterprise systems to make a joined-up next generation learning environment – a learning ecosystem that maximises the potential of your organisation’s digital infrastructure.
Measure engagement: analyse content usage trends to understand their impact on staff and their value to the business.
Read more about the move 'from SCORM to scalable L&D solutions’ here.
UX AND CONTENT QUALITY
User experience: The UX matches the experience of the consumer web.
User choice: videos, books, audio books, full programmes, micro content, labs, resources and templates allow learners to choose a format that suits them at that particular moment.
Depth and breadth of content: topics can include career development and on-the-job learning.
Seamless, mobile learning-on-the-go: Move from a mobile or desktop and have an equivalent experience; also – download content for viewing offline, then continue online.
Read more about ‘Why you need to mind the gap between UI and UX in eLearning’ here.
Personalised and adaptive learning paths: access content recommended by the platform based on each individual’s preferences, skill gaps and career path.
Sharable insights: rate and share favourite content.
Content consumption and discovery: bite-sized chunks of learning encourage learners to consume more.
Social learning: staff gather around set topics, like job roles or subject areas, in digital learning environments that use social media functionality to foster collaborative learning and encourage the sharing of best practice.
Read more about personalised learning here: ‘Adaptive Learning: What Can It Do For You?’
LXPs ENGAGE YOUR STAFF
Research on workplace learning shows that staff just want to get on with learning – to find answers quickly, share knowledge, help their colleagues, shape their own careers, improve their performance, and have easy-to-access tools, available in the flow of work, to do that.
The inflexible, closed system of the old LMS wasn’t built for this purpose. The new breed of LXP opens all sorts of possibilities for flexible, agile and adaptable learning to keep your best staff on track.
If you’d like to know more about the LXP market and how this modern learning solution can make a big impact in your organisation, read our Ultimate Guide to the LXP.
Links in this article:
An insightful exploration of the evolution of the LXP to TV-like territory:
An infographic depicting the main barriers to effective digital learning:
LinkedIn Learning’s guide to using workplace learning to attract and keep the best talent:
Our expert’s outline of the benefits of Percipio, the intelligent learning platform:
Our useful guide to making the most of self-directed learning:
Insights into the wisest ways to move from SCORM content to more flexible, forward thinking solutions:
How to understand and look after both UI and UX in your learning content so that they’re terrific, not terrible, twins:
A helpful overview of the advantages of adaptive learning:
Further expert exploration of the LXP: