The nature of work is changing, and the nature of this change is unprecedented. What will this mean for the way you train and support your staff? This is an age of taxi companies with no taxis, hotel chains with no hotels. There are job roles that didn't even exist a few years ago. New technology is disrupting – at times, completely transforming – the world of business. Are you on top of the changes that are coming your way?
Where are the millennials?
If you believe the hype about generational shifts, the present age is the era of millennials who are replacing the baby boomer generation and are efficiently ruling all walks life and work! We don't quite agree with that at Logicearth, but what is clear - increased automation, digitisation and breakthroughs like artificial intelligence and machine learning are here to stay. This development it isn't a fad, even if our generational attitudes are - and what's more, this focus is helping businesses to flourish.
The digital revolution is the new industrial revolution - in impact and significance to how we work. Now that we are firmly in the information age, business has no choice but to exploit the best of what digital offers. Is your business ready to do that?
The good news is that this blog will help you get started on your digital revolution
From an article in financial section of the Times, 2015, a study by MIT on digital business trends:
"Companies that successfully embraced digital transformation invested well in both technology-enabled initiatives and the leadership capabilities required. In return they grew revenues by 9% and are, on average, 26% more profitable than their industry competitors."
Fuelled by the incessantly advancing technology, workplaces and organisations need to be more flexible and adaptable to embrace consistent innovations in the conventional methods and contemporary techniques. This digital transition and overhaul of workplaces has automated a multitude of tasks and procedures, quantified work and performance, and has created specialised jobs and tasks.
To adopt a coherent and strategic approach to this tech-driven leap to innovation and prosperity, it means that a different focus on recruitment, and more emphasis on fostering and retaining a skilled workforce. Most of us now hire for adaptability and 'learning ability' instead of core experiences - such is the pace of change in the business landscape. Conventional training and education would not suffice to enhance and improve the natural skill set of staff. There has emerged an urgent need for digital learning which has an emphasis on continuous, on-demand and just in time learning. To put it simply - we have to keep learning, every day, just to keep up!
The importance of staff engagement
Digital learning has become the prime source to optimise business value, gain a cutting-edge over the competitors and foster a competitive workforce and a thriving culture at the workplace. The Ambient Insight's report on the 2012 - 2017 Worldwide Mobile Learning Market validates these benefits of digital learning in which:
The other perks include - efficient employee engagement, a healthy and progressive workplace environment, specialised learning opportunities, progress and performance evaluation, global outreach and instant and convenient communications and accessibility.
The digital learning revolution is being steered through certain fundamental drivers, triggered through technology that are making a significant contribution and accelerating the course of digital learning.
Here's an insight into the key catalysts that are acting as the agents of change to drive the digital learning revolution at the workplaces of today.
1. Smart technology
Technology is the prime driver that is fuelling the other drivers that are altogether contributing to steer the digital learning revolution. The smart technology has made it convenient for people to top for a self-taught learning approach.
Today, more than 100 million people across the globe are learning special skills, new languages and attending online courses and specialised diplomas through applications, websites and eLearning portals. Referring to encyclopaedias, thesauruses and text books has become outdated. Search engines and social media have become the instant gateways to the global hive of information.
2. The content revolution
Technology has transformed the idea of content by leaps and bound. Living in the world of web 2.0+, all that’s needed is a single click/tap to access the global hive of information. The content is no more confined with the idea of a bunch of words. It has become more rich, textually minimal and more illustrative and graphical. This has made it convenient for the learners to learn quickly and retain information.
3. Jobs obsolescence
The digital learning revolution is transforming the workforce of present as well as the future. The transformation and transition is happening in perfect tandem. The shift of paradigms within the business sphere is demanding the workforce to acquire digital and technological acumen and extend their skills, forte, and expertise.
Likewise, the improvement and enhancement in the employee's strengths and expertise has made it convenient for the employees to incorporate improvisations in the conventional processes and bring about an increase in performance and efficiency. However, this wave of innovation, automation and improvisation is sure to make some jobs to go obsolete in future.
There is a school of thought that skills such as writing and data analysis will be done by computer in the future. Is your business ready for job role transformation?
4. Generation C – the social media generation
Today, everyone has become an expert and maestro in their own individual capacity. With the rise of Generation C, the digitally-aware, tech-savvy, and the most informative global cohort of people, it has now become more convenient to take your query or issue to a global audience, and seek help and consultancy to resolve the issue. Similarly, YouTube and other social media channels have allowed the experts to impart their acumen for a global audience through video lectures and tutorials.
ps - we don't see 'generation C' as an age thing. In today's workplaces we all can become generation C, if we are supported in our efforts!
5. The impact of globalisation
The digital transition of the world, from a physical existence to a cloud-based premises, and with a major chunk of its population present online, has transformed the world into a global village. The world has become a more equal plane - a global spectrum with less restrictions of borders and nationalities. Whether it is the people or business entities, many of us, in the western world at least, stand on similar ground and are free to establish networks, engage with masses and seek their business, marketing and promotional objectives through social media and digital campaigns.
We are aware that in 2016 and into 2017, many political upheavals have threatened the concept of globalisation - but still the building blocks, at least the technology blocks, through open Internet culture, still remain, for now!
6. Learning as fun and entertainment
Digital games that used to be everyone's favourite leisure time activity have stepped into the domain of organisational learning. Seriousness is no longer a pre-requisite for learning and with the influx of gamification and game-based strategies, organisational training is transforming into dynamic sessions where professional learns while they play and play while they learn. The use of leader boards, augmented reality and virtual reality has not only broadened the scope of digital learning, it also set set the bar higher for learning outcomes and returns. This can only be a good thing!
7. Citizen journalism and content curation
In the digitally-driven world of today, everyone has become a writer, photographer, designer, visualiser, and cinematographer. With the whole world as your audience, creating digital stories, voicing your opinion, making videos, posting updates and live broadcasting has become second nature to all of us. Social media channels such as Facebook, Twitter, Instagram, and Snapchat has connected the people on a global spectrum. From content creation to sharing and publications - social networking and communications have become as convenient as a few clicks.
Today, people do not need news agencies to make their case loud and heard. Everyone with a presence on a social networking forum has become a journalist, analyst, and correspondent. How about bringing this into your workplace? Content curation is a skill that can help accelerate learning within your organisation. We have tools and techniques to help you with that.
Modern digital learning - we have something for everyone
When you are building a learning service in your organisation, it is vital to think about the range of people that you support. Our intelligent learning platform - Percipio can help you build a great foundation. If you want to extend your learning services, our scalable LMS - learningCloud makes adding on services such as content curation, gamfication and more - very easy.